Thomas Smith Group’s Core Values define how we treat our clients and each other. They are embedded in the way we operate and in the value we create for our clients and customers.
As a Group, and as individuals, we value:
Loyalty
Demonstrate a high level of dependability in all aspects of the job.
Flexibility
Accepting change and new ideas and adapt to the changing requirements that work environments may pose.
Enthusiasm
Make a strong, positive impression; maintaining high levels of activity and producing a high level, high-quality output; showing a passion for improving the delivery of services with a commitment to continuous improvement.
Competence
Apply extensive or in-depth specialised knowledge, skills and judgment to accomplish a result.
Resourcefulness
Continuously developing and updating professional skills; thinking of ways to apply new developments to improve organisation performance or customer service.
Our Core Values are a key part of our success – not just as a business, but in terms of the impact our work has on our clients and customers.
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